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Hello there,

We are constantly looking for ways to improve Datasnipper, and we believe that the best way to do this is by listening to our users. We would love to hear your ideas and suggestions for how we can make the product even better.

Whether you have a feature request or a general suggestion, we want to hear it all. Your feedback is valuable to us, and it will help us prioritize our roadmap and make sure that we are building the right things for our users.
If you want to report a bug, please use this link https://knowledge.datasnipper.com/kb-tickets/new to reach out to our support team. They will be able to help you troubleshoot the issue and ensure that it gets resolved quickly.

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3 results found

  1. I noticed recently that when I redact text, that text can still show up as a "hit" when I search for something... I think there should be an option where redacted text should either be excluded from search "hits" or shouldn't be included any searching at all. Thanks!

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    New  ·  0 comments  ·  OCR (text recognition)  ·  Admin →
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  2. If I, after running OCR on a PDF, export the pdf to my computer, the text is unrecognized and I can't search it anymore using for example Acrobat. It would be nice and usefull if a PDF that was text recognised, stays that way after export.

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  3. Currently, it is only possible to authenticate to the OCR endpoint using an API key. There are other (more secure) authentication methods available to be configured on these resources within Azure. It would be beneficial if DataSnipper would support changing the authentication method that DataSnipper uses

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