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Hello there,

We are constantly looking for ways to improve Datasnipper, and we believe that the best way to do this is by listening to our users. We would love to hear your ideas and suggestions for how we can make the product even better.

Whether you have a feature request or a general suggestion, we want to hear it all. Your feedback is valuable to us, and it will help us prioritize our roadmap and make sure that we are building the right things for our users.
If you want to report a bug, please use this link https://knowledge.datasnipper.com/kb-tickets/new to reach out to our support team. They will be able to help you troubleshoot the issue and ensure that it gets resolved quickly.

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16 results found

  1. Would be great if our tool supports languages besides English on a UI level. Getting push back from prospects in Taiwan & Korea (Crowe Taiwan, UHY Taiwan & UHY South Korea) as English is not their main language and they find it difficult to navigate a tool that does not support their local language.

    5 votes

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  2. Problem statement: Sometimes when DataSnipper places snips the text is longer than the column width is sized for, this results in lack of readability and excel displays ####, the user must then manually resize columns (using ALT + OCA or Double clicking the headers).

    Solution Suggestion: Can DataSnipper programatically resize the column width to automatically show all data when its snipped?

    3 votes

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    This has been deferred (not planned for the next 6 months).


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  3. Include a standard snipping tool (like Microsoft's snipping tool) which can be used to snip documents and import directly into excel. Ideally the snip can also be a visual placeholder (before importing) to allow visual review.

    In addition, having the ability to record action steps on a computer with clear points of reference for process capturing.

    2 votes

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    This has been deferred (not planned for the next 6 months).


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  4. Allow an implementation team lead the ability to amend the learning videos and track to tailor to their users needs.

    2 votes

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    This has been deferred (not planned for the next 6 months).


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  5. Working with signatures and verifying that a document is signed is always a key part of audit procedures however given that there is a mix of wet and e-signatures it can be complicated to actually understand if your document has been validated.

    Signatures are never recognised by OCR given their "hieroglyphic" nature and therefore it is difficult for automated systems to recognise them.

    With the signature snip, users could perform multiple actions:

    • Apply an esignature to a document.
    • Verify a wet signature for IPE purposes
    • Check that an esignature is included.
    3 votes

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  6. It would be nice to have the feature to remove all Files/Documents without snips not only all pages without snips. So the documents with snips stay in excel as a whole and the the documents not needed can be deleted easily

    8 votes

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    The functionality is currently achievable via the Document Organizer. Sort all documents by snips, select documents without snips and remove.


    Upcoming UI improvements will hopefully make this even easier.

  7. Compare 2 user lists to identify changes (new users added, users removed, changes in user roles). User list files are pdf, txt, excel.

    2 votes

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    A current solution would be to extract both lists into excel and then perform the analysis using excel functionality.

  8. Quick way to insert workpaper reference in PDF

    Request to implement a feature in DataSnipper where users can insert work paper references in PDF in easy and quick way (e.g. one-click of “ref insert” button).

    To elaborate more on this use case:
    For example, when conducting a balance confirmation as part of the audit procedures, all the information (amounts, etc.) stated in the confirmation letter (PDF) collected should be verified and linked to the relevant audit working papers. To keep a record of this linkage, it is required to include the workpaper reference near the applicable information (amounts, etc.) within…

    1 vote

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    With DataSnippers baseline functionality the need to reference is bypassed. The supporting documents are embedded within the working paper directly and the snips create a direct link to the location on the supporting documents which is relevant for the work.


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  9. Request coming from financial control departments: next to having document matching, I'd love to have a plug in that can also automatically extract the documents related to the selected samples from the ERP system

    9 votes

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  10. Internal audit client feedback:

    When copying over tables with Snips in it, the reference is also copied over. And it was time consuming to remove the reference. (Client only wishes to copy the table format & functions, not the reference.)

    1 vote

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    Currently if you paste via the right click option you can achieve a paste without the snip.

  11. Users spend a lot of time building PBC request lists when a lot of this information is already contained in prior year workpapers, sometimes you have examples from proforma clients or other templates which you would want to share with your client.

    The request snip could allow users to snip a document or a table of sample items in a workpaper and then automatically populate and send the request through the relevant PBC portal.

    3 votes

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  12. Add possibility to switch between different OCR servers. The reason for this request is for service delivery centers that work for different countries and therefore want to switch between OCR servers to stay compliant with data regulations.

    6 votes

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  13. We use google sheets to document our procedures. We would like to have DataSnipper available in google sheets.

    4 votes

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  14. Recognize the documents imported. Recognize if they have the same layout. Classify the documents automatically.

    4 votes

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  15. This idea is coming from a comment that was made by a (government audit) client: It would be great if DataSnipper would have software embedded in the tool to check the authenticity of documents.

    Examples could be that DS could recognize if an image is pasted into a pdf document, or if for example, an IBAN number (should always be 34 characters), on an invoice has 33 characters instead. In this way we can help auditors identify potential fraud or misleading.

    This feature would be super useful not only for government audits but also for external, internal audits, FC, tax…

    5 votes

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  16. allow users to extract metadata from the pages that were snipped so they can easily reference which document has the term/data and what page it was on

    2 votes

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