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12 results found

  1. Provide further options for configuring private OCR endpoints

    1 vote

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    New  ·  0 comments  ·  Core » OCR (text recognition)  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) shared this idea  · 

  2. Selected Snips Flyout Menu Rework

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Core » Document Viewer  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) shared this idea  · 

  3. Allow configuration of 'embed PDFs in Excel'

    5 votes

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    Under Review  ·  1 comment  ·  Core » License & settings  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) shared this idea  · 

  4. Text snip - hyphen bug

    1 vote

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    Under Review  ·  1 comment  ·  Core  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback on this. This doesn't sound like expected behavior and we'd like to troubleshoot this further with you. Our support team are going to reach out to you via email - please keep an eye out for their communication so we can help to resolve this for you!

  5. Recognition of positive / negative balances

    1 vote

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    Deferred  ·  1 comment  ·  Core » Document Matching  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback on this. The development team are aware of this issue that can happen in some cases, they're investigating and working towards a solution. If you're having problems with this we'd recommend to reach out to our support team for assistance: https://knowledge.datasnipper.com/kb-tickets/new

  6. Decimal points

    1 vote

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    Deferred  ·  1 comment  ·  Core  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback on this. This doesn't sound like expected behavior and we'd like to troubleshoot this further with you. Our support team are going to reach out to you via email - please keep an eye out for their communication so we can help to resolve this for you!

  7. Same data snipped in Document matching

    1 vote

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    Deferred  ·  1 comment  ·  Core  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback concerning this. We have reported this issue to the engineering team for investigation.

  8. Unreadable / corrupted file

    1 vote

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    Deferred  ·  1 comment  ·  Core  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback on this. This doesn't sound like expected behavior and we'd like to troubleshoot this further with you. Our support team are going to reach out to you via email - please keep an eye out for their communication so we can help to resolve this for you!

  9. Moving snip - bug

    1 vote

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    Deferred  ·  1 comment  ·  Core  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback on this. This doesn't sound like expected behavior and we'd like to troubleshoot this further with you. Our support team are going to reach out to you via email - please keep an eye out for their communication so we can help to resolve this for you!

  10. Text Snip

    1 vote

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    Deferred  ·  1 comment  ·  Core  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback on this. This doesn't sound like expected behavior and we'd like to troubleshoot this further with you. Our support team are going to reach out to you via email - please keep an eye out for their communication so we can help to resolve this for you!

  11. Linkage Disappeared

    1 vote

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    Deferred  ·  1 comment  ·  Core  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback on this. This doesn't sound like expected behavior and we'd like to troubleshoot this further with you. Our support team are going to reach out to you via email - please keep an eye out for their communication so we can help to resolve this for you!

  12. Ctrl + V bug

    1 vote

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    Deferred  ·  1 comment  ·  Core  ·  Admin →
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    AdminDaniel Percy (Technical Support Specialist, DataSnipper) commented  · 

    Thanks for your feedback on this. This doesn't sound like expected behavior and we'd like to troubleshoot this further with you. Our support team are going to reach out to you via email - please keep an eye out for their communication so we can help to resolve this for you!