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Hello there,

We are constantly looking for ways to improve Datasnipper, and we believe that the best way to do this is by listening to our users. We would love to hear your ideas and suggestions for how we can make the product even better.

Whether you have a feature request or a general suggestion, we want to hear it all. Your feedback is valuable to us, and it will help us prioritize our roadmap and make sure that we are building the right things for our users.
If you want to report a bug, please use this link https://knowledge.datasnipper.com/kb-tickets/new to reach out to our support team. They will be able to help you troubleshoot the issue and ensure that it gets resolved quickly.

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302 results found

  1. When snipping a table that is printed closely, or with lines, snipping makes many mistakes that need editing

    2 votes

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  2. Can you add functionality for OCR scanning all screenshots already included in an excel sheet so that you can search across screenshots? Clients may include part of documentation as screenshots of underlying support so could be productive to be able to search in them

    3 votes

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  3. In my case, I would like snips to always come out in Arial, black 10pt font and would like to be able to set that as my preference. The cell doesn't need to be highlighted to show that there is a data snip as I find that looks messy.

    1 vote

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    1 comment  ·  Admin →
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  4. The font size in the comment boxes is sometimes too large. The ability to adjust the size would be helpful.

    2 votes

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    Planned  ·  0 comments  ·  Admin →
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  5. Allow the ability for folders in the document organizer to be locked to prevent users from deleting supporting evidence that should remain in the workbook.

    1 vote

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    Deferred  ·  0 comments  ·  Admin →
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  6. Feature request to be able to compare two signatures and then use validation/exception for instances of fraud

    1 vote

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  7. Original files are clear however within the DataSnipper, files are compressed, reducing the quality and making numbers and text unable to be reviewed manually. Need DataSnipper to not reduce the image quality.

    2 votes

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  8. Please fix the scroll bar. It takes too much time to scroll under all the pdfs

    1 vote

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  9. I have been doing bank reconciliations with thousands of lines and there are multiple transactions with the same amount. Datasnipper will snip the same number multiple times.

    1 vote

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    Deferred  ·  1 comment  ·  Admin →
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  10. when reopen the documents,cant find previous impoted documents,but the file name list sheet has this record.

    1 vote

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  11. The compression tool works great for PDFs as after compression these are still legible, however I've had to screen snip some shots of the client system to attach as evidence in places, and pasted these into DS, however when compressed they are completely illegible - could you try a different compression algorithm for images or allow users to exempt certain documents from compression? As these were screenshots pasted directly into the working paper, only one copy existed and now it's destroyed.

    1 vote

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  12. Some of our documents have over hundreds of pages, and it can be cumbersome to have to scroll to find the exact form or break out each form into its own file.

    1 vote

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  13. I have experienced pdfs that are oriented correctly automatically rotate when imported. Please allow option to retain import orientation.

    1 vote

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  14. When I use my touchpad or Logitech MX master 3, I scroll a lot through excel and other programs horizontally. However, this is not possible in the "viewer". Efficiency would improve when this feature is added.

    1 vote

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  15. The current behavior for Form Extraction preview is that when a user hovers over their extractions on the left panel, the preview immediately jumps to where the extraction was made. However, I recommend changing this behavior to activate on click instead of on hover. This is because I often lose my place in the document when creating a new extraction if my mouse accidentally hovers over a previous extraction. With an on-click activation, I would have more control over when the preview updates, making the extraction process smoother and more efficient.

    1 vote

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  16. I see that there is a way to remove all pages without snips, but sometimes my snip references a number, but it would be helpful to also retain a date or something on the page prior that I did not snip.

    1 vote

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  17. It would be nice if the cursor jumps vertical after an action to the cell below. The cursor currently jumps to the right after an action. Now we have to select the cell below manually which costs time. Many sheets contain vertically stacked data. Therefore it would by very usefull if the cursor is automatically positioned in the cell below the one we have just adjusted ('datasnipped')

    1 vote

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  18. It would be useful for review and documentation purposes, if we do a sum snip and export the supporting documents in to audit documentation, if there are also the respective sums mentioned in the exported document. Right now there are just the yellow marked figures without the sum snipped.

    1 vote

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  19. It would be useful to exchange single pages in an uploaded file. For example if supporting docs of several samples are uploaded as one file and samples already snipped. If a mistake/wrong supporting doc for 1 sample was detected, it would be useful to be able to exchange this specific page with the correct one or at least to have the option to add new pages to an existing document.

    1 vote

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  20. Export option can be expanded in terms of which pages to export, where to save, with what name, since it currently replaces any documents in the existing folder path with the same name.

    1 vote

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